Effective Date: 12 January 2021

At Meerkat Expedition, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or communicate with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal details such as:

Full name

Email address

Phone number

Passport details (for booking purposes)

Nationality

Payment information (processed securely through authorized providers)

Emergency contact information

1.2 Non-Personal Information

We may automatically collect:

IP address

Browser type

Device information

Website usage data (pages viewed, time spent, etc.)

Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process bookings and payments

Communicate about your itinerary, confirmations, and updates

Provide customer support

Improve our website and services

Maintain internal records and compliance

Send marketing or promotional content (only with your consent)

3. Legal Basis for Processing Data

We process your personal data based on:

Your consent

Performance of a contract (e.g., fulfilling a safari booking)

Compliance with legal obligations

Our legitimate business interests, such as service improvement

4. Sharing Your Information

We may share information with trusted third parties only when necessary, including:

Hotels, lodges, and campsites

National parks and authorities

Airlines and transportation providers

Payment processors

IT and website service providers

We do not sell, rent, or trade your personal information to any third party.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from:

Unauthorized access

Loss or theft

Alteration or disclosure

Sensitive information (such as passport or payment details) is handled securely and only by authorized personnel.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes stated in this policy

Comply with legal and tax obligations

Resolve disputes

After this period, your data will be securely deleted.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data

Opt-out of marketing communications

Withdraw consent at any time

Request restriction or object to certain processing activities

To exercise any of these rights, contact us at:
[Insert Email / Contact Details]

8. Cookies Policy

Our website uses cookies to:

Improve user experience

Analyze website traffic

Personalize content

You can modify your browser settings to refuse cookies, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed at individuals under 18.
We do not knowingly collect personal information from minors.
If such data is mistakenly collected, we will delete it promptly upon request.

11. International Data Transfers

As part of organizing safaris and travel arrangements, your information may be transferred outside your country of residence.
We ensure adequate protection measures are in place for such transfers.

12. Changes to This Privacy Policy

Meerkat Expedition may update this Privacy Policy from time to time.
Any modifications will be posted on our website with the updated “Effective Date.”

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:
Meerkat Expedition
Email: info@meerkatexpedition.com
Phone: +255 759 690 773
Location: Arusha Town, Tanzania